Ushers: The Front Of House Musical

“No one dreams of becoming an Usher!” Cry the desperate stars of Ushers: The Front Of House Musical, as they face up to yet another night of flogging ice creams and programmes to London’s oblivious theatre-goers. Maybe not, but after an evening watching the cast hurl themselves through this no-time-to-breathe-because-you’re-laughing-so-hard humdinger of a show, that might all be about to change.

There are some cracking one-liners and the wit is razor sharp and so topical the writers must sit up every night with a copy of Stage and scan the news.

Ushers tells the story of, well, the ushers; the unsung heroes of theatres everywhere who have to sit through one ghastly jukebox musical after another (It’s opening night for “Opps I Did It Again: The Britney Musical” as the productions begins, coming soon is “Twice: As Irish as a Leprechaun Dancing in a Field of Guinness Soaked Shamrocks”) while harbouring dreams of stardom that grow more distant with every bag of upsold Chrunchie Rocks and battling a villainous theatre manager who’s more Javier than Fiyero.

At its heart (and it’s a big heart, although it hides behind barbs and jabs that can only be born out of bitter experience) Ushers is a love-letter to West-End theatre. It is tinged with that uniquely British nostalgia for the bad times because, yes, they were bloody terrible, but at least we were all in it together! And the cast understand that. Like really understand that. You can feel the suppressed resentment and simmering anger in their manic smiles as they wave around torches like interrogation spotlights, on the lookout for that one idiot who’s attempting to smuggle in a Nando’s ¼ chicken to eat during the interval. You believe they have been ushers, that they are ushers, and that’s what makes the whole production gel.

Ushers is at its best when it’s being funny. There are some cracking one-liners and the wit is razor sharp and so topical the writers must sit up every night with a copy of Stage and scan the news. Sitting in the audience, especially the type of audience that goes to a show like this, that counts for a lot. The writers of Ushers know their audience; know that they can make veiled theatrical references and they will be understood, know that we have all recently been ‘there’ or are perhaps still there now, working minimum wage jobs while knowing we trained for better, know you can name a character Sir Andrew Lloyd Macintosser and bring down the house. And fair play to them, when it works it really works.

Where the production falters however, is when things try and get serious. To jump from lines such as “you’ll be out of work quicker than the cast of From Here To Eternity” to a character suddenly standing on stage belting out a heartfelt lament to dashed hopes and dreams was a bit too much for me. I kept waiting for the sly wink to the audience, the punchline that never appeared until the next big group number. I admire a production that gives every cast member their moment in the spotlight (every character has their own solo) but those were by far the weakest parts of the production. Ushers would benefit from deciding on a tone and sticking with it, the audience is too caught up in the satire to care about ‘real issues’.

So, is this a slick, flawless production to bring your out-of-town relatives to? No, go see Les Mis. Is it a big-hearted, straight shooting, nudge nudge wink wink to London’s West End and all who abide in it? Heck yes! Encore please!

Reviews by Jules Sanderson

Richmond Theatre

Footloose the Musical

Liverpool Institute for Performing Arts

Urine Town

Southbank Centre

A Thread

Peacock Theatre

Rasta Thomas' Romeo and Juliet

The Players Theatre

Ushers: The Front Of House Musical


Since you’re here…

… we have a small favour to ask. We don't want your money to support a hack's bar bill at Abattoir, but if you have a pound or two spare, we really encourage you to support a good cause. If this review has either helped you discover a gem or avoid a turkey, consider doing some good that will really make a difference.

You can donate to the charity of your choice, but if you're looking for inspiration, there are three charities we really like.

Mama Biashara
Kate Copstick’s charity, Mama Biashara, works with the poorest and most marginalised people in Kenya. They give grants to set up small, sustainable businesses that bring financial independence and security. That five quid you spend on a large glass of House White? They can save someone’s life with that. And the money for a pair of Air Jordans? Will take four women and their fifteen children away from a man who is raping them and into a new life with a moneymaking business for Mum and happiness for the kids.
Donate to Mama Biashara now

Theatre MAD
The Make A Difference Trust fights HIV & AIDS one stage at a time. Their UK and International grant-making strategy is based on five criteria that raise awareness, educate, and provide care and support for the most vulnerable in society. A host of fundraising events, including Bucket Collections, Late Night Cabarets, West End Eurovision, West End Bares and A West End Christmas continue to raise funds for projects both in the UK and Sub-Saharan Africa.
Donate to Theatre MAD now

Acting For Others
Acting for Others provides financial and emotional support to all theatre workers in times of need through the 14 member charities. During the COVID-19 crisis Acting for Others have raised over £1.7m to support theatre workers affected by the pandemic.
Donate to Acting For Others now



The Blurb

Join the next generation of Musical Theatre stars (all of whom have sold a programme or two in their time) as they take you on a roller coaster ride through the world an audience never sees. With big, bold company numbers, Fosse-like ice-cream tray choreography and a script with heart, soul and an ice-bucket full of laughs, USHERS: The Front of House Musical promises to be a unique theatrical experience this festive season.

USHERS: The Front of House Musical follows a shift in the lives of the stagiest people in the theatre; the front of house staff! With a preview performance of a new Jukebox musical imminent, a three year work-place romance on the rocks, an untrained newbie on her first shift and an amorous manager under pressure to cut costs, what could possibly go wrong?!

The production brings together the writing talents of Yiannis Koutsakos (music & lyrics), James Oban (lyrics) and James Rottger (book). Set within a single Front of House shift at a West End Theatre, it tells the hilarious, ridiculous and, sometimes, moving stories of the ice-cream sellers who dare to dream. Described by the show’s creators as Front of House’s answer to A Chorus Line, USHERS marks this writing trio’s début.

Yiannis Koutsakos and James Oban became finalists in Twitter's mysterious @Westendproducers's competition Search For A Twitter Composer. They performed songs from USHERS: The Front Of House Musical and got voted through to the Finals by the audience.

Most Popular See More

The Book of Mormon

From £24.00

More Info

Find Tickets

Moulin Rouge! The Musical

From £30.00

More Info

Find Tickets

The Play That Goes Wrong

From £15.00

More Info

Find Tickets

The Lion King

From £42.00

More Info

Find Tickets


From £21.00

More Info

Find Tickets


From £30.00

More Info

Find Tickets