It's 1942 in a British seaside hotel. The owner, a domineering, self-made businesswoman, drives herself and her small staff to the limit. Will the arrival of her sister and niece expose the secrets, truth and reasons behind her malice? Ultimately the visitors are forced to face one of their greatest fears, to return to the bombing. It may be a step too far. As a beacon which helps the wearer to escape the hostility and adversity, the brown felt hat is a symbol of good times, of well-being, of self-esteem and of never-ending optimism.